Our Mission: To effect change through improved literacy


Learn More About Our Founder 

Carole Richards

President & CEO, Author of Richards Learning Systems®

President Carole Richards has been dedicated to improving literacy from her first teaching job in the Cleveland Public Schools.  Since then, Carole formed North Coast Education Services in 1985 in her dining room with a tiny $200 bank roll.  Now, more than 30 years later, the company has become an education force in Ohio and has expanded tremendously.  North Coast Education Services now has more than 300 degreed, professional, and trained tutors.  It provides in-home tutoring and other services through seven Northeast Ohio counties and beyond.

Carole has been recognized as an education innovator in developing skills for students with special learning needs and other struggling learners.  She presents teacher training in-service programs and workshops featuring Richards Learning Systems® (RLS) and other topics.  She is a literacy consultant to parents and schools.

Richards Learning Systems® was written by Carole over a two to three year period and refined over two decades.  It is a systematic and multi-sensory approach to language arts, counts many student successes, and is effective with children and adults.  Research from the RLS programs used in the Cleveland Public Schools and other districts document dramatic and successful reading improvement among children.

Statistical data about RLS developed by Case Western Reserve University and other research organizations showed dramatic skills improvement among “at risk” students.  The program has been introduced to numerous schools and districts, including the special education teachers and students in the Euclid City Schools — the fifth largest urban school in Ohio.

In 1992, Carole formed the not-for-profit Creative Education Institute (CEI).  Its mission is to affect change through improved literacy.  CEI developed and ran the successful A to Z Welfare to Work Program in Cuyahoga County for nearly five years.  Currently, CEI runs the Academic Fun & Fitness Camp for six weeks each summer.  The camp includes reading, math, theater arts, hands-on science, art therapy, and many other activities.  This day camp is for children with learning disabilities and is funded by school districts and prominent Cleveland-area foundations.

A graduate of Miami University of Ohio, Carole held teaching positions in several Cleveland-area schools.  She garnered extensive teaching experience in the classroom working with “at risk” students.  She is active in several service organizations.  Carole and her husband live in Chagrin Falls, Ohio, with a daughter in Connecticut.


Contact Carole Richards directly!

(440) 914-0200